USC settles complaint over allegation of ADA violations

The university agrees to add nine wheelchair-accessible guest rooms and an accessible check-in counter at USC Hotel.

USC has reached a settlement in a complaint, where the university allegedly violated the Americans with Disabilities Act at a hotel owned by USC. The university agreed to expand accessibility for individuals living in the hotel, according to a press release from the U.S. Attorney’s Office Monday.

The complaint was filed three years ago in the Los Angeles federal court by a hotel guest who was a wheelchair user. The guest needed an accessible room with a roll-in shower when he booked a room at the hotel, which was known at the time as the Radisson Hotel Los Angeles Midtown at USC. The guest alleged that when he arrived at the hotel on Figueroa Street, he was unable to check in because the only room with a roll-in shower was already occupied, the press release shows.

The government investigated the hotel and determined that as of March 2018, the hotel was not equipped with an adequate amount of wheelchair-accessible guest rooms as defined by federal law, according to the U.S. Attorney’s office.

The claims resolved by the settlement are allegations and there has yet to be a determination of liability.

The hotel, now called USC Hotel, plans to add nine wheelchair-accessible guest rooms as well as an accessible check-in counter, the release shows.

“The university is committed to accessibility for those with disabilities. In keeping with this commitment, the university entered into a voluntary agreement with the U.S. Department of Justice to improve its existing mechanisms for accessibility at the USC Hotel,” the university said in a statement sent to Annenberg Media.