The USC Safe Rides Uber program will now have a $15 cap per ride, a decrease from a previously unpublicized $30 cap. Any fare cost above the cap will be paid by students.
The program previously allowed free rides up to $30 within Campus Cruiser boundaries between 7 p.m. and 2 a.m., but Uber noticed most of the rides were under $15. Uber thought it would be more economical to set the maximum of $15 for the USC Safe Rides promotion, but USC Transportation Director Tony Mazza told Annenberg Media that the university was never notified of the new cap.
Students began noticing the change this fall during periods of surge pricing, when fares were higher than normal. Junior Ramiro Mosquera experienced this problem when he returned home from FYF Fest at Exposition Park in late August.
"I did think it was incredibly unfair that I was never told that as a student," Mosquera said.
Students who were charged for going over the cap should email USC Transportation a copy of their Uber receipt. The department will look into each case because Uber rides under the USC program are supposed to be free, Mazza said.
Staff Reporter Ryan Thompson contributed to this report.